Do you know about 112?

This isn’t a post about security per-say, but last night I learned something that totally staggered me, and I wanted to share it

Did you know we have 2 emergency numbers in the UK? Yep, 999. But also 112. And if you did, did you know the difference?

999 puts you through to a regional call centre, generally via an analogue switch

112 puts you through via a digital switch to a local call centre. If you are on a mobile, they can track you to within 20 metres. If your mobile has GPS they can track you to within a few metres. So, put the car in a ditch and can’t get out and dial 999, they can’t pinpoint you very well. Dial 112, and often you will speak to a local operator (who may know the area), and they can track you immediately via phone masts and GPS to your exact location.

It irritated me beyond belief to discover this. 112 was enacted by European Directive across the EU, yet looking at the website, it appears that only 8% of us know of its existence. The number works across the EU as well, and has multi-language support.

So, tell your friends, family and colleagues. I don’t wish on you the need to dial it, but should you need to call for help, use 112.

And get irritated that nobody knows about it


About Graeme Stewart, McAfee

I work for McAfee as Director of Public Sector Strategy and Relations, UK&I
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